This Privacy Policy explains how UL NEWPOWER may collect, use, store and disclose personal information provided through this website or through online enquiries.
Information We May Collect
UL NEWPOWER may collect personal information that you choose to provide through this website, including your name, email address, phone number, organisation name, project location, enquiry details and any other information included in a contact or quote request.
The website may also collect limited technical information such as browser type, device information, pages visited and general usage data where website analytics or security tools are used.
Contact and Enquiry Forms
When you submit a contact, enquiry or quote request form, UL NEWPOWER may use the information provided to understand your enquiry, respond to you, discuss suitable energy solutions and keep a record of the communication.
Please avoid sending sensitive personal information through the website unless it is necessary for your enquiry.
How We May Use Personal Information
UL NEWPOWER may use personal information to respond to enquiries, provide information about products and services, prepare or discuss quotations, manage customer communications, improve the website and support ordinary business administration.
UL NEWPOWER does not use information submitted through the website to create a binding quotation, contract or project commitment unless this is separately confirmed in writing.
Storage and Protection
Information may be stored in electronic systems used by UL NEWPOWER or by service providers that support the operation of the website and business communications.
UL NEWPOWER takes reasonable steps to protect information from misuse, interference, loss, unauthorised access, modification or disclosure. No internet transmission or electronic storage method can be guaranteed to be completely secure.
Analytics and Cookies
This website may use cookies or similar technologies to support basic website functionality, understand website traffic and improve the user experience.
You can adjust browser settings to refuse or remove cookies, although some website features may not work as intended.
Disclosure to Service Providers
UL NEWPOWER may disclose personal information to service providers where reasonably required to operate the website, host data, manage email communications, respond to enquiries, or support business systems.
UL NEWPOWER does not sell personal information collected through this website.
Access and Correction
You may request access to personal information that UL NEWPOWER holds about you, or ask for it to be corrected if you believe it is inaccurate, incomplete or out of date.
To make a privacy-related request, please contact UL NEWPOWER through the website Contact page and include enough detail for the request to be understood and responded to.
Privacy Contact
For privacy questions, access requests or correction requests, please contact UL NEWPOWER through the existing Contact page.
UL NEWPOWER may need to verify your identity before responding to a request about personal information.